Telecom Call Center Speech Datasets
Unlock the power of real-world customer interactions with our Telecom call center conversation speech data. Spanning multiple languages, these audio datasets capture the nuances of customer service interactions for the Telecom domain, which includes inquiries, questions, promotions, sales, service requests, issues, feedback, and complaints.
This Telecom call center speech dataset includes audio recordings of both inbound and outbound calls with positive, neutral, and negative outcomes, reflecting real-world scenarios. It also includes accurate transcriptions, ensuring precise alignment with the audio, and detailed metadata, providing valuable context and insights.
Leverage these ready-to-use datasets to train and fine-tune your Automatic Speech Recognition (ASR), Conversational AI, Customer support, and Contact center models specific to the Telecom domain.
